Tracking Information:
Once your item has left our warehouse, we’ll send you an email with tracking information.
Couriers we use for deliveries include DHL, Fedex, EMS and via ship.
Delivery Via Courier
Items are usually delivered during Monday to Friday, 7.30am - 6pm. Some couriers may deliver slightly earlier or later.
If no-one is available, the courier will attempt to leave the parcel with a neighbour. The courier will post a card through your door with further delivery instructions if they're unable to complete delivery or if they leave the parcel with a neighbour.
The courier will attempt to make delivery and obtain a signature up to 3 times before the parcel is returned to our warehouse.
